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FAQs

How Do I Pay You?

We accept all major credit cards and can-do secure EFT payments. These go through a third-party company for peace of mind. Payments will be in your own currency to prevent any high currency conversions

Visas?

Most countries are welcome to visit Africa to live your African dream. Please check with a local travel authority if you are not sure or contact us and we will assist you. A few things to note:
  • Visas are only valid for 90 days
  • You need at least 6 months until your passport expires when you start travelling
  • From 1 June 2015, all minors under the age of 18 travelling in and out of South Africa must hold, besides their passport, an unabridged birth certificate with details of both parentsIf the child is travelling with only one parent, an affidavit with the absent parent’s consent is requiredIf the child is travelling with another adult and without both parents, an affidavit with consent of both parents must be producedAn unaccompanied minor, besides holding an affidavit and birth certificate, must provide the requisite information of the local South African hostIn September 2018 the Cabinet announced that they intend on scrapping this controversial rule for children travelling, so please double check this before travelling with your local travel authority

What to Pack?

  • Hats, sunblock, insect repellent and sunglasses
  • Swimming costume as the lodges have pools
  • Cool, long clothes for the evenings around the fire
  • Something warm (layers) for the game drive from May to September
  • Camera and binoculars
  • Flashlight
  • Mammal and bird books
  • Any electrical charges you may need (make sure they are compatible with African plug points). We run on 220 volts
  • Any medication you need

Tipping Guidlines?

Tipping is a general practice in Africa. Here is some information on tipping:

  • In restaurants, 10% to 15% is the accepted tipping standard on the bill amount
  • Petrol attendants at gas stations – from R5 up
  • Porters at airports – between R5 and R10 per luggage
  • Hotel porters – between R10 to R20 per porter service
  • Rangers, trackers and chefs – between R200 to R300 or more per day each
  • Site guides (e.g. a guide at an activity) – R100 per person
  • Guides – between R200 to R300 or more per day

Connectivity on Safari?

Most of the lodges have got Wi-Fi access, some may be slower than others

If you would like to use a mobile phone while on safari then we would suggest using a local sim card. They are very cheap, and airtime and data is inexpensive. Your guide can take you to a local shop to buy one, but bear in mind:

  • Make sure you know the size of the sim card your phone uses
  • Make sure you have unlocked your phone as some phones do not allow other sim cards to be loaded